I’d like to remove “hard bounced” emails from our active donor profiles so that we’re not sending emails that bounce back straight away. *I’m sure there’s a lovely automation to do that for future emails, but right now I’m focused on ones already in the system, many of which exist as “Unsubscribed - Hard Bounce.”
I haven’t found an export format or report that includes all emails on a profile and tells me whether or not they’ve soft or hard bounced - only the confirmation status. If there’s a format I haven’t found yet, please let me know!
Otherwise, I’ve been going into CAL to pull a list of people who had a “bounced” result under the Targeted Email tab. But when I check their profiles, many of the emails are already removed.
I know there’s an easier way to do this, so please let me know what others are doing!
