I’ve set up an online donate form to send out notifications to honorees after an honor/memorial gift, and I tested it with a colleague’s email address, but it’s been 24 hours and I’m not seeing the email notification. Does anyone know how long after a donation those notifications are typically supposed to go out?
Update on this: there were syntax errors in conditional content that I was using, specifically on the usage of the tribute type field (honor vs. memorial), which broke the subject line and prevented the email from firing. Once I fixed that error, the email was sent immediately and normally.
It does not appear that these emails are affected by subscriptions status because they are not considered targeted email.
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