Accessing the Apricot platform is the first step to effectively leveraging its features and capabilities. The Apricot login page can be found on the Bonterra website as well as through the following link: https://apricot.socialsolutions.com/auth.

If users experience issues logging in, they can reset their password using the Forgot Password option on the login page. Administrators can unlock user accounts from the Users page under Access Control by selecting the user and updating their status in the Security section.

When logging in, users must enter their email address and follow the prompts to verify their identity and set or reset their password.

Review the following articles to learn how to securely and seamlessly access Apricot.

What do you need help with?

• Apricot's New Login Experience

• How do I log in to Apricot?

• How do I reset or change my password?

• How do I unlock my user account?

• How do I unlock another user's account? (Role-Based Permissions)

• How do I unlock another user's account? (Legacy Permissions)

• How do I add an IP address to the Apricot allow-list?

FAQs and Additional Resources

• FAQs: Apricot Login Error Messages

• Release Notes | September 18 | User Unlock

What else do you need help with?

• Understanding Apricot Federated Single Sign-On (SSO)

Looking for training?

Explore this feature at your own pace - join a live training session or watch a recorded webinar by clicking the link below.