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How To: Send Contribution Receipts

  • January 21, 2025
  • 2 replies
  • 71 views

Happie Pingol
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Contribution receipts are a common request from supporters who want to keep their own contribution records up-to-date. You can easily send a contribution receipt from a contact record if you have a Contribution Receipt published in Targeted Email.

Read more about Triggered Email

Sending contribution receipts

To send a contribution receipt to a contact, follow these steps:.

  1. Navigate to the Contributions section on the contact record (All Details view) and click the contribution's Amount to open the Contribution Details page.

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  2. Select Email Receipt next to the Amount field.
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  3. Select the correct email address from the drop down list.

    • You can enter up to 5 additional emails in the BCC field if you want to send the receipt to multiple people.
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  4. Click Send.
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After clicking send, you will see a message displayed at the top of the page that the contribution receipt has been queued to send. You can view sent receipts in the Targeted Email section of the contact record.

2 replies

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  • First Timer
  • March 5, 2026

UPDATE - I’m not sure how I missed it the first time, but I now see the Self-Service Contribution Receipt section. Solved!

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Hi ​@Happie Pingol! I’m trying to figure out how to configure the triggered email that sends when you submit “Email Receipt” for a specific donation. Presently, our emails are sending the most recent contribution, even if it is selected from a specific contribution. I’m unable to find a help article that addresses this directly, and we have donors self-requesting receipts from last years’ contributions and receiving incorrect donation numbers in the merge fields. Any advice you can give would be greatly appreciated, thank you!

 


Happie Pingol
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  • Author
  • Community Manager
  • March 6, 2026

I’m glad that you’ve found the solution, ​@RachelGetz. Feel free to let us know if you have any questions. 😁