Overview
Follow the steps below to set up comment text and confirmation messaging for the guided copy/paste workflow used with Regulations.gov advocacy campaigns.
You can adjust this later if your campaign needs change.
Step 1: Add comment text
When drafting comment text, keep these limits in mind:
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Comment: Up to 4,000 characters
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Special characters (such as emojis) are not supported
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Signature: Optional and added to the bottom of the comment if included
Fields like Subject and Target Greeting aren’t available here because comments are submitted to documents rather than individuals.
Step 2: Decide whether supporters can customize the comment
You can select Allow supporters to customize this comment.
This option is commonly used to let supporters personalize their message. Agencies may choose not to post duplicate or mass-mail comments, even though all comments are counted.
Step 3: Understand required supporter information
Regulations.gov requires a first and last name for public comments.
Unless a signature is included, no additional identifying contact information collected on the form is submitted. This information is used to create or update the supporter’s contact record.
Step 4: Review confirmation messaging
When Regulations.gov is selected as the delivery channel, the following are updated automatically:
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Thank-you message
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Confirmation email message
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Deactivation message
These messages include instructions and a direct link to Regulations.gov to support the manual submission process.
Step 5: Set a deactivation date
Setting the form’s deactivation date at least 1–2 days before the comment close date can help avoid late submissions.