How do I know that my data is secure with Bonterra Que?

Is My Data Secure with Bonterra Que?

Absolutely. Trust isn’t a feature—it’s our foundation.

Bonterra Que for EveryAction is built with the highest standards of security, transparency, and organizational control. Your data is never used to train public models, never shared across customers, and never used outside the bounds of your organizational context.

Que respects and enforces all existing user permissions. Each insight, recommendation, or action generated by Que is based only on the data your organization owns and manages within EveryAction. That data remains your data—and it’s protected by our secure infrastructure and privacy-first architecture.

To improve the experience, Que may learn from anonymous patterns across the Bonterra network—such as which types of campaigns tend to perform best during year-end fundraising. But no individual organization’s data is ever exposed or identifiable in that process.

Backed by AWS infrastructure and powered by Anthropic’s Claude, Que combines the most secure cloud foundation in the world with one of the most trusted AI models for ethical and explainable AI.

Que is also governed by Bonterra’s internal AI review process and our leadership role in the collaborative. We don’t just talk about ethical AI—we help define it for the sector.

In short: your data stays private, your organization stays in control, and your trust stays intact.

For more information, please check this out for how Bonterra builds trusted, mission-driven AI that's ethical, secure, and sustainable in our Bonterra AI Responsibility Statement.

What do you want to do next? 

Ready to jump in and get started? Check out our Getting Started Guide here. 

Curious about how you can access Bonterra Que? Read more about accessing Bonterra Que here. 

Want to learn more about Fundraising Coaching in Bonterra Que? Read more about Fundraising Coaching here. 

• Ready to dive into Fundraising Coaching now? Access these 'How do I' articles:

  • How do I use Bonterra Que for Fundraising Coaching?

  • How do I use Bonterra Que to Launch Campaigns?

  • Bonterra Que: Best Practices & Prompt Guide for Fundraising Coaching

Want to learn more about Donor Segmentation in Bonterra Que? Read more about Donor Segmentation here. 

• Ready to dive into Donor Segmentation now? Access these 'How do I' articles: 

  • How do I generate Donor Segments with Create-a-List in Bonterra Que?

  • How do I edit segments in Create-a-List after Bonterra Que?

  • Bonterra Que: Best Practices & Prompt Guide for Donor Segmentation

Want to learn more about Email Creation in Bonterra Que? Read more about Email Creation here.

• Ready to dive into Email Creation now? Access these ‘How do I’ articles:

  • How do I create an email in Bonterra Que?

  • Bonterra Que: Best Practices & Prompt Guide for Email Creation

Want to learn more about Formbuilder in Bonterra Que? Read more about Formbuilder here. 

• Ready to dive into Formbuilder now? Access these ‘How do I’ articles:

  • How do I create an Optimized Form in Bonterra Que?

  • Bonterra Que: Best Practices & Prompt Guide for Formbuilder

Not what you’re looking for? Navigate to Understanding Bonterra Que.