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Understanding Donor Segmentation in Bonterra Que

  • March 4, 2026
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Suli
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  • Community Manager

 

 

Donor Segmentation in Bonterra Que for Network for Good helps fundraisers quickly build smart donor lists using simple, natural language, no complex filters or technical skills needed. You can easily target the right supporters based on giving behavior, campaign engagement, and donor trends.

Just type a prompt like “Show me lapsed donors likely to return,” and Que will generate a previewable segment with insights like average gift and time since last donation. You can tweak filters, save the list, and use it right away in an email or fundraising appeal.

Each list is built using your organization’s data and Bonterra’s donor scoring, with full transparency for review. It’s a faster, smarter way to build data-driven campaigns, and part of the broader Bonterra Que toolkit for fundraising success.

 

What can Donor Segmentation with Que do for you?

Bonterra Que’s Donor Segmentation skill helps Riley, the Development Director at a growing arts nonprofit, quickly identify the right donors to target, without needing advanced query skills. With Giving Tuesday around the corner, Riley opens Que in Network for Good and types: “Can you help me find recent donors who might give again?”

Que responds with a pre-built segment of one-time donors from the past 12 months who’ve engaged with at least two emails. It highlights key details like segment size and average gift and explains why these donors are good candidates for a follow-up appeal. Que then asks, “Want to preview or edit the list before saving it?” Riley excludes recent event attendees already in another campaign and saves the segment, ready to use it immediately in an email, all without leaving the NFG dashboard.

 

Key Features at a Glance

 

Feature

Description

Suggested Prompts

Donor Segmentation

Generate strategic, ready-to-use donor segments using Bonterra donor scores—no queries needed. Save and use them instantly for reporting, targeting, and outreach.

  • Find lapsed donors most likely to return.

  • Show me donors who gave under $250 but more than once.

  • Create a list of monthly giving prospects.

 

What do you want to do next?

Interested in learning how Bonterra keeps your data safe? Read more about Bonterra's AI Responsibility and Data Security Practices here.

Ready to dive into Donor Segmentation now? Access these “How do I” articles:

Want to learn more about Bonterra Que Skills in Network for Good? Check out the Bonterra Que Skill Index here. 

Not what you’re looking for? Navigate to Understanding Bonterra Que.

How do I create a donor list using Bonterra Que? | Can Bonterra Que find lapsed donors likely to return? | How do I segment donors without using filters in Network for Good? | How does Bonterra Que build donor segments? | Can I edit or preview a donor segment before saving it? | How do I find monthly giving prospects in Network for Good? | What donor data does Bonterra Que use for segmentation?