Fueling Impact: What's Next for Case Management

For Apricot, our focus is clear: helping organizations work better together. You’ll learn how Service Provider Networks, Data Standards, and Impact Hub are creating the foundation for true cross-agency collaboration and ecosystem-level insight. We’ll also introduce Bonterra Que, the first fully agentic AI platform built specifically for nonprofits, and share how it will empower teams to move faster, reduce administrative burden, and focus more time on mission-critical work. Across the platform, we’re delivering enhancements that remove friction, increase usability, and build momentum where it matters most.

For ETO, we’re doubling down on scalability and reliability, strengthening essential tools like Touchpoints and Alerts while modernizing the overall experience. Thoughtful updates to design and accessibility are making the platform more intuitive, inclusive, and responsive to the needs of today’s users.

The second half of our session is dedicated to connection. Through structured networking and extended Q&A, you’ll have the opportunity to exchange ideas with peers and dive deeper into pressing industry challenges—from responsible AI adoption to fundraising during uncertain times. Come ready to learn, engage, and collaborate as we shape the future of case management—together.