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How do I close and reopen batches?

  • February 23, 2026
  • 0 replies
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Happie Pingol
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Overview

Closing a batch prevents further edits to ensure accuracy for accounting reconciliation, while reopening allows you to make necessary adjustments when needed. 

 

Step 1: Prepare to close a batch 

  1. Open the batch you want to close by clicking on its Batch Number in Financial Batch Manager 

  1. Verify that the Expected Amount matches the Actual Amount 

  1. Verify that the Expected Count matches the Actual Count 

  1. Note: These must match exactly before you can close the batch 

Step 2: Close the batch 

  1. From the batch details page, click the More dropdown menu 

  1. Select Close Batch 

  1. A dialog will appear asking if you want to apply the Deposit Date and Deposit Number to all contributions in the batch 

  1. Select Yes if you want to add this information to all contributions 

  1. Select No if you want to keep the existing deposit information 

  1. Confirm to complete the batch closing process 

Step 3: Understand batch closure limitations 

Once a batch is closed: 

  • Contribution fields cannot be edited except for Notes 

  • Batch information cannot be edited 

  • Contributions cannot be added to or removed from the batch 

Step 4: Reopen a batch (if necessary) 

  1. Navigate to the closed batch you need to edit 

  1. Click the More dropdown menu 

  1. Select Reopen Batch 

  1. Confirm your choice when prompted 

  1. The batch is now reopened and available for editing 

Step 5: Make changes and re-close the batch 

  1. Make your necessary changes to the batch or its contributions 

  1. Ensure Expected and Actual Amounts and Counts match again 

  1. Follow Step 2 to re-close the batch when finished 

What else do you need help with? 

  • Understanding Financial Batch Manager 
  • How do I create a new Financial Batch? 
  • How do I use pre-filtered reports for Financial Batches?