I am using filters in Network for Good to segment donors into groups by giving level over the last 12 months. I am using “Total household donations over custom date range” and when the list is generated, only one member of the household shows up. Why don’t both members (if applicable) show up on the list? The filter states household donations, so wouldn’t that include the donations for the entire household? I am attempting to capture them as Giving Units and not individuals, since that is how they give, but the other individual is showing up with $0 donated in the same custom date range, even if they were grouped in the household and checked as a co-donor at the time the gift was recorded. Or is there a better way this information could be extracted?
Filter Question - NFG
Best answer by Charles Case
Hi
Pulling that same Filter in the Giving tab. I am seeing donations. So “Total household donation amount (custom date range)” would pull in any donations that made a household meet that threshold. For example, if John and Jane are in a household together and John has given $5,000 in total (and is the only donor), that filter would just show John’s donations. If Jane was a co-donor and given co-donor credit for the donations, then her name would show up on John’s donations under “with co-donor...”.
Does this clear it up? If you are pulling it in Contacts and not seeing both people, to me that means that the software is not doing what it’s supposed to and I’d recommend sending our support team an email at success@networkforgood.com
+3Hi
Hi
Pulling that same Filter in the Giving tab. I am seeing donations. So “Total household donation amount (custom date range)” would pull in any donations that made a household meet that threshold. For example, if John and Jane are in a household together and John has given $5,000 in total (and is the only donor), that filter would just show John’s donations. If Jane was a co-donor and given co-donor credit for the donations, then her name would show up on John’s donations under “with co-donor...”.
Does this clear it up? If you are pulling it in Contacts and not seeing both people, to me that means that the software is not doing what it’s supposed to and I’d recommend sending our support team an email at success@networkforgood.com
Hi
I’ll run again in Contacts and if I don’t see both people I’ll contact support. Thanks so much for this reply!
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