How do I collect information for event attendees?
Need to collect contact information and personal preferences for your upcoming gala? Looking for information on each person in the four-person parties for your golf tournament?
Our Events pages provide an easy way for you to collect and organize this information - below, we've prepared a helpful guide on how to create and use the "questions" feature to collect whatever information you might need to make your event a success.
Step 1: Select "Yes" for the question "Does this ticket represent a guest?" when creating your ticket types
When adding a new ticket to your event, you'll see an option to collect contact information for each guest.
By selecting "Yes," you'll automatically be able to collect the name, email, and mobile phone number for each guest that selects that ticket type. The questions won't be required for your ticket purchasers to answer, but it does allow them to enter that information for their party of guests if they have that information handy.
You can then also edit the questions once your page has been published, or make them required (if you wish).
This also will automatically fill in the first guests' name, phone number and email address as the individual purchasing the ticket - but not to worry, this can also be edited once the ticket has been created.
Step 2: Add additional questions for your guests to answer
You also have the option to add additional questions under the "Tickets & Sponsorships" tab, if you wish.
You'll want to click on the "Actions" button next to the ticket type you're looking to modify, and select the option to "Edit Questions."
By clicking "Edit Questions," you'll be taken to the "question builder" module, where you can add questions to your ticket, rearrange the order in which they are asked, or modify existing questions to best reflect your upcoming event.
You can also make these questions required if you choose - which means the ticket purchaser cannot complete the checkout process without providing these details for each guest.
Please be aware that any additional questions you add are ticket-specific, meaning you will need to apply them to each ticket type individually to ensure they'll show up on multiple ticket types. However, you are able to add questions that you created for one page to other pages, so you won't have to re-create the questions you ask for every similar event.
Step 3: Click "Save" to publish your changes
Once you've edited the questions to your satisfaction, click "Save" at the bottom of the page to add or update those questions on your ticket.
What else do you want to do?
Not what you're looking for?
Go back to the Feature Overview.
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