ACH/Electronic Banking

Forum|Forum|1 month ago
July 24, 2026
3 replies
44 views

Need help setting up ACH/Electronic Banking to access matching gifts from various businesses assisted by Bonterra Nonprofit Hub. I am not very tech savvy so assistance and/or instructions need to be very specific and simple so I can get this done. Thank you!

Megan Dodds

Community Manager

Hi @Jeannine Holt - apologies for the delayed response here. We have a help article that walks you through this process - take a look here Organization Profile: Payment Methods to get started. We do our absolute best to create thorough documentation so feel free to reach out to me directly if you feel we need to clarify further in our articles.

If you run into any difficulties during the process, please email our Support team at support-nonprofithub@bonterratech.com and they will be happy to troubleshoot with you.

Thanks and enjoy the day!

Mary Stewart

First Timer

I keep getting the response that it is pending. Please help to explain how to make any changes to confirm this

Megan Dodds

Community Manager

Hi Mary! Sometimes your ACH requires manual verification and that can take a few days as our team processes documentation on our end. It looks like this has been approved for you and you should be good to go.

I’ll be sure we update our documentation to provide clarity on the “Pending” status. Thanks for bringing this up!

Sign up

Login with your EveryAction email and password to access the community

Login to Bonterra Central

Login with your EveryAction email and password to access the community