How do I change a guest's information after they've been checked in?

If a guest needs to update their requested additional information after they’ve already been checked in, you can always edit that information on their behalf from the “Guests” tab within your Events page.

Step 1: Locate the guest under the "Guests" tab

You can search for the guest using the ticket purchaser’s name or email.

Step 2: Click "Actions" next to the ticket purchase, then select "Edit Guest Info"

Once you’ve located the guest, click on the “Actions” button next to their name, and select “Edit Guest Info” from the drop-down menu.

Step 4: Update the guest's info as needed

A pop-up should appear, where you can edit those details.

Step 5: Click "Save Guest Details"

What else do you want to do?

• How do I collect information for event attendees?

• How do I edit a guest's details?

• How do I check in guests for my event?

• How do I see if a guest has been checked in for my event?

   

Not what you're looking for?

Go back to the Feature Overview.
How do I edit guest information after check-in in Network for Good? | Can I update attendee details after they are checked in? | How do I correct guest info during an event? | Where do I edit a checked-in guest’s details? | How do I fix incorrect guest information after check-in? | Can I change contact info for a checked-in attendee? | How do I update guest responses to event questions?