Skip to main content
Happie Pingol
Community Manager
January 21, 2025

Overview: End-of-Year Giving & Tax Receipts

  • January 21, 2025
  • 20 replies
  • 731 views

Year-end giving comes with extra pressure—from donor questions to tax compliance deadlines. This section brings together the guidance you need to prepare, review, and send year-end gift receipts with confidence.

You don’t need to be an expert or know the system inside and out. Choose the task that matches what you need to do right now and follow the steps.

 

Safe to browse: This page is for orientation only. Nothing you do here will send emails or change donor data.

 


 

What This Collection Helps You Do

  • Prepare contribution data before sending receipts

  • Decide which donors should receive year-end receipts

  • Send gift receipts by email or postal mail

  • Track tax-deductible amounts when goods or services are involved

  • Respond quickly to individual donor receipt requests

 

Most tasks in this collection take 2–10 minutes once you know where to start.

 


 

Choose the Task That Matches What You Need to Do

 

Getting Ready for Year-End Receipts

 

Use these articles to understand requirements and confirm your data is accurate before sending anything.

 

Short on time? You can skip this section and come back later if you just need to send a receipt now.

 


 

Creating and Managing Receipt Audiences

 

Use this section to decide which donors should receive receipts and build the right list.

 


 

Sending Year-End Gift Receipts

 

Use these articles to deliver receipts to donors.

These steps are designed to send receipts safely and intentionally.

 


 

Tracking Tax-Deductible Amounts & Fair Market Value

 

Use this section when donations include goods or services, such as event tickets or premiums.

These tasks affect tax acknowledgements. Pause and review before proceeding.

 


 

Gift Acknowledgements for Special Cases

 

Use this section for less common situations that don’t follow the standard receipt flow.

 


 

Not Sure Where to Start?

  • A donor says they didn’t get a receipt: Go to Sending Year-End Gift Receipts

  • You’re worried about accuracy or compliance: Start with Getting Ready for Year-End Receipts

  • Events or premiums are involved: Go to Tracking Tax-Deductible Amounts & Fair Market Value

You can start anywhere in this collection and still move forward safely.

How do I end-of-year giving & tax receipts? | How does end-of-year giving & tax receipts work in EveryAction? | Why can't I end-of-year giving & tax receipts? | Where do I end-of-year giving & tax receipts in EveryAction? | What is end-of-year giving & tax receipts in EveryAction? | How to end-of-year giving & tax receipts? | Can I end-of-year giving & tax receipts in EveryAction?

20 replies

First Timer
December 15, 2025

Can you send instructions on how to send gift acknowledgments by email when the donor pays by check and we are entering the contribution manaually? We already have the mail merge templats set up, but those are for printed letters. How do I save postage and printing and send them by email? 


Thank you!

First Timer
January 7, 2026

Could you please update your links to the EOY tax receipt resources? Each link beyond the FAQ page takes me to a blank “invalid page” and I am unable to find the information elsewhere. 

 

Thanks!

Happie Pingol
Community Manager
January 12, 2026

Thank you for flagging this, ​@mpooch. The links and attachments in this article have been updated.

Happie at Bonterra
dustin
First Timer
January 13, 2026

@Happie Pingol is the only documentation/resource guide on end of year tax receipts the FAQ doc with just four questions and no how-to guidance?

Happie Pingol
Community Manager
January 13, 2026

HI ​@dustin. As of the moment, yes, that’s what we have. But we’re also looking to modernize this article along with its existing attachments to better serve and educate our customers. I’ll make sure to give you a heads-up as soon as it’s out.

Happie at Bonterra
dustin
First Timer
January 13, 2026

@Happie Pingol okay the old EveryAction articles gave guidance - those were just deleted in the move to the Bonterra help center?

Happie Pingol
Community Manager
January 13, 2026

​Hi @dustin! Yes, those were deleted since some of the data in those materials are outdated.

Happie at Bonterra
First Timer
January 20, 2026

What? So there is NO GUIDANCE in how to create year-end tax receipts for donors, during the time of year we need to send them? 

Happie Pingol
Community Manager
January 20, 2026

Hi ​@hrogers. We are currently in the process of modernizing this article along with its existing attachments to better serve and educate our customers.

Happie at Bonterra
First Timer
January 20, 2026

When will you be done? Will it be in time for the tax deadline for our donors?